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Retail Innovation Pilot

Validate Customer Engagement. 

Capture Retail Intelligence.

Explore the Future of Physical Retail.

A shopper scanning a shelf QR code with a smartphone, featuring an iNteract digital overlay

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A pilot program gives retailers the opportunity to experience iNteract in a live retail environment before 

making a broader deployment decision.

Evaluate how intelligent customer engagement can generate actionable Retail Intelligence, strengthen the in-store customer experience and support future In-Store Retail Media opportunities—all while complementing your existing retail technology ecosystem.

Whether extending an existing retailer app or deploying iNteract as a standalone retail engagement platform, the pilot provides a practical, low-risk way to explore the future of intelligent physical retail.


Small Pilot. Real Insights. Confident Decisions.


Why Start with a Pilot?

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Reduce Risk. Increase Confidence.

Business professionals analyzing real-time store metrics on a digital tablet

A Pilot Enables You To:

✔ Experience intelligent customer engagement in a live retail environment.

✔ Capture Point-of-Decision Intelligence previously unavailable through traditional retail systems.

✔ Evaluate customer interaction with products, promotions and digital experiences.

✔ Explore actionable Retail Intelligence through intuitive dashboards.

✔ Build confidence before expanding across additional stores.



Learn first. Scale with confidence.


How the Pilot Works

A Simple Journey from Engagement to Insight

A four-step infographic illustrating the iNteract Pilot Programme lifecycle:.

Step 1 — Plan

Select pilot stores, product categories and business objectives.

Define the customer experiences and Retail Intelligence outcomes you want to explore.


Step 2 — Deploy

Introduce QR-powered customer engagement across selected products or shelf-edge displays.

Whether extending your existing retail app or using iNteract as a standalone retail intelligence platform, deployment is designed to be simple and flexible.


Step 3 — Engage & Measure

Customers interact with AI-powered product experiences while iNteract captures anonymised Point-of-Decision Intelligence and customer engagement data.


Step 4 — Evaluate

Review intuitive Retail Intelligence dashboards, assess customer engagement and identify opportunities for broader deployment. 


Small pilot. Valuable insights. Confident next steps.


What You'll Discover

Every customer interaction during the pilot contributes to a deeper understanding of how purchasing

decisions are made inside your stores.


Rather than relying solely on transaction data, the pilot provides visibility into the customer journey before the purchase—revealing insights that traditional retail systems typically cannot capture.

An analytics workflow diagram showcasing how iNteract AI captures customer engagement pathways.

Discover Valuable Insights Such As:

Customer Engagement

Understand which products attract attention and generate meaningful customer interaction.


Product Interest

Identify the products customers explore most, regardless of whether they purchase them.


Product Comparisons

See which products customers compare before making purchasing decisions.


Decision Pathways

Understand the sequence of interactions that influence buying confidence.


Promotion Engagement

Measure how customers respond to promotions, offers and contextual product information.


Retail Intelligence Opportunities

Transform engagement data into actionable insights that support merchandising, customer experience and future retail strategies

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See Beyond the Sale. Understand the Decision.


Built Around Your Business

Designed to Complement Your Existing Retail Environment

An integration diagram showing how the iNteract platform supports enterprise retailers

Every retailer is on a different digital transformation journey.

Some have sophisticated customer apps and digital ecosystems. Others are just beginning to

explore intelligent in-store engagement.


iNteract has been designed to support both.

Whether extending an existing retailer mobile app or providing a standalone retail engagement platform, iNteract integrates naturally into your retail strategy without requiring retailers to replace existing systems or significantly change current operations.

Built to Support Your Business

Enterprise Retailers

Extend your existing customer app into the physical store, creating a seamless omnichannel experience while capturing Point-of-Decision Intelligence.


Growing Retailers

Launch intelligent customer engagement without the need to build or maintain a dedicated mobile application.


Cloud-Based SaaS

Rapid deployment with no specialised in-store hardware and minimal operational disruption.


Privacy by Design

Capture anonymised, POPIA-conscious customer engagement while respecting shopper privacy.


Built to Scale

Start with a single pilot store and confidently expand across multiple locations as your digital strategy evolves.



Technology that works with your business—not against it.


Who Can Benefit from a Pilot?

Built for Every Stage of the Retail Journey

Whether you're extending an existing digital ecosystem, introducing intelligent in-store engagement for the first time or exploring new ways to connect with customers, the iNteract Pilot Program provides a practical way to evaluate what's possible.

Three columns illustrating the benefits of the iNteract Pilot Program

Enterprise Retailers

Enhance your existing retail app by extending it into the physical store.

Capture Point-of-Decision Intelligence, improve customer engagement and evaluate opportunities across selected stores before considering wider deployment.

Ideal for national and multi-store retail organisations.


Growing Retail Businesses

Introduce AI-powered customer engagement without the complexity of building a dedicated mobile application.

Deliver richer shopping experiences while gaining actionable Retail Intelligence that supports smarter business decisions.

Ideal for retailers investing in digital transformation.


Brands & Strategic Partners

Explore how contextual product experiences can strengthen customer engagement, generate measurable campaign insights and support future In-Store Retail Media initiatives.

Ideal for brands, suppliers and retail technology partners seeking deeper customer understanding.



One Pilot. Multiple Opportunities. Shared Value Across the Retail Ecosystem.


Start the Conversation

Ready to Experience iNteract in Your Store?

A retail professional presenting data charts on a laptop to a business partner

Every retail transformation begins with a better understanding of customer behaviour.

Whether you're exploring AI-powered customer engagement, Point-of-Decision Intelligence, Retail Intelligence or future In-Store Retail Media opportunities, a pilot provides a practical, low-risk way to evaluate the platform within your own retail environment.

Experience iNteract using your own stores, your own products and your own customers before making broader strategic decisions.


Why Start with a Pilot?

✔ Validate intelligent customer engagement in a live retail environment.

✔ Capture actionable Point-of-Decision Intelligence.

✔ Explore measurable Retail Intelligence opportunities.

✔ Assess business value before broader deployment.

✔ Build confidence through real-world results.


Let's Explore What's Possible Together

Whether you're a national retailer, a growing retail business or a brand looking to create more meaningful customer engagement, we'd welcome the opportunity to discuss how iNteract can support your business objectives.

Every successful retail innovation begins with a conversation. Contact us